Taavita Art-Deco Pendant Light - Elegant Lighting for Any Room

1. Do you deliver to my country?
We ship worldwide to over 180 countries. You can select your shipping destination on the cart page of our website.
2. What payment methods does Taavita accept?
PayPal, Credit Card, and Klarna.
3. Can I change or cancel my order?
Of course! We support cancellations without reason within two days of placing your order. If you wish to change or cancel your order, please inform us as soon as possible. For more details, please refer to our return and refund policy.

1. If I don't like the item, can I return it for a refund?
Yes, you can request a return within 14 days of receiving the item. This applies to all items that are unused, in their original packaging, and in resalable condition (excluding personalized products, light bulbs, and three or more identical items).
For more details, see our return and refund policies.
2. What happens if I receive a damaged item?
If you receive a damaged item, please notify us within 48 hours of delivery. Broken glass or dented shades or frames are not considered defective items and cannot be returned.
In such a case, we will provide you with a free replacement for glass or shades. If you do not accept the exchange and wish to return the item, the order will be treated as a return. Please arrange the return shipping, and the shipping costs will be at your expense. After our confirmation, you will receive a refund (excluding express shipping costs).
3. What if I receive the wrong item?
If you receive the wrong item, please notify us within 7 days of delivery. We will process your claim and contact you as soon as possible regarding the exchange or return.
4. When will I receive the refund?
After receiving your return, we will email you within 2 days to confirm your refund. Refunds will be returned to your original payment account. The processing time for PayPal is 2-3 days.

1. When will the item be shipped?
Normally, we arrange shipping within 14 business days after receiving your order. In special circumstances, we will notify you.
2. When will I receive the item?
We offer a wide range of shipping methods. They differ in processing times and delivery durations. For more details, see our shipping policies.
3. What shipping methods do you offer?
EMS, 4PX. We offer a wide variety of shipping methods with different delivery times.
4. Can I track my order?
Yes. Once your order has shipped, you will receive a tracking code. Enter the tracking code on this website.