1. Do you ship to my country?
We ship worldwide to over 180 countries. You can select your shipping destination on the checkout page of our website.
2. What payment methods does Taavita accept?
PayPal.
3. Can I change or cancel my order? Of course! We support cancellation without a reason within two days of placing the order. If you wish to change or cancel your order, please inform us as soon as possible.

1. If I don’t like the item, can I return it for a refund?
Yes, you can request a return for any item within 14 days of receiving it, provided it is unused, in its original packaging, and in resaleable condition (custom products, light bulbs, or three or more identical items are excluded).
2. What happens if I receive a damaged item?
If you receive a damaged item, please email us with clear images of the damage attached. Broken glass or dented shades or frames are not considered defective and cannot be returned. In such cases, we will provide a replacement for the glass or shades at no additional cost. If you do not accept the exchange and wish to return the item, the order will be treated as a return. Please initiate the return shipping at your own expense. After confirmation by us, you will receive a refund (excluding express shipping costs).
3. What happens if I receive the wrong item?
If you receive the wrong item, please email us with clear images of the item and its packaging attached. We will process your claim and contact you as soon as possible regarding an exchange or return.
4. When will I receive the refund? Where is the refund going back?
After receiving your return, we will send you an email within 2 days to confirm the refund. Refunds will be credited back to your original payment account.

1. When will the item be shipped? Typically, we arrange shipping within 14 business days of receiving your order. Should any special circumstances arise, we will notify you.
2. When will I receive the item?
We offer a variety of shipping options. They vary in processing and shipping times.
3. What shipping methods do you offer?
EMS, 4PX. We offer a wide range of shipping methods with different delivery times.
4. Can I track my order?
Yes. Once your order has shipped, you will receive a tracking code. Enter the tracking code on this website: .