1. Do you ship to my country?
We offer worldwide shipping to over 180 countries. You can select your shipping destination on the cart page of our website.
2. What payment methods does Taavita accept?
PayPal.
3. Can I change or cancel my order?
Of course! We support cancellations without reason within two days of placing the order. If you wish to change or cancel your order, please let us know as soon as possible.

1. If I don't like the item, can I return it for a refund?
Yes, you can request a return for any item that is unused, in its original packaging, and in resalable condition within 14 days of receiving the item. For further details, please refer to our return and refund policy.
2. What happens if I receive a damaged item?
If you received a damaged item, please provide clear pictures of the damage. Broken glass or dented shades or frames are not considered defective items and cannot be returned. In such cases, we provide a new replacement for glass or shades at no extra charge. If you do not accept the exchange and wish to return the item, you will need to arrange for the return shipping.
3. What if I receive the wrong item?
If you received the wrong item, please provide clear pictures of the item and its packaging. We will process your claim and contact you as soon as possible regarding the exchange or return.
4. When will I receive the refund? Where is the refund returned?
After we receive your return, we will confirm the refund. Refunds will be credited back to your original payment account.

1. When will the item be shipped? Typically, we arrange shipping after receiving your order. If there are special circumstances, we will notify you.
2. When will I receive the item?
We offer a variety of shipping methods that vary in processing and shipping times. Please refer to our shipping policy for more information.
3. What shipping methods do you offer?
EMS, 4PX.
4. Can I track my order?
Yes. Once your order has shipped, you will receive a tracking code.