1. Do you ship to my country?
We ship worldwide to over 180 countries. You can select your shipping destination on the cart page of our website.
2. What payment methods does Taavita accept?
PayPal.
3. Can I change or cancel my order? You can change or cancel your order if done within two days of placing the order.

1. If I don't like the item, can I return it for a refund?
Yes, you can request a return within 14 days of receiving the item, provided it is unused, in its original packaging, and in resaleable condition (except for customized products, bulbs, or orders of three or more identical items).
2. What happens if I receive a damaged item?
If you received a damaged item, please include clear images of the damage. Broken glass or dented shades or frames are not considered defective and cannot be returned. In such cases, we will provide a replacement for glass or shades at no additional cost. If you do not accept the replacement and would like to return the item, the order will be treated as a return. Please arrange for return shipping, with costs covered by you.
3. What happens if I receive the wrong item?
If you received the wrong item, please include clear images of the item and its packaging. We will process your claim and you will be contacted as soon as possible regarding the exchange or return.
4. When will I receive the refund? Where will the refund go?
Once we receive your return, we will confirm the refund. Refunds will be credited back to your original payment account.

1. When will the item be shipped? Typically, we ship within 14 business days of receiving your order.
2. When will I receive the item?
We offer a variety of shipping methods.
3. What shipping methods do you offer?
EMS, 4PX. We have a wide range of shipping options.
4. Can I track my order?
Yes. Once your order has shipped, you will receive a tracking code.