1. If I'm not happy with the item, can I return it for a refund?
Yes, you can request a return for any item that is unused, in its original packaging, and in resalable condition within 30 days of receiving the item (custom products, light bulbs, or three or more of the same item are excluded).
2. What happens if I receive a damaged item?
If you have received a damaged item, please include clear pictures of the damage. Broken glass or bent lampshades or frames are not considered defective items and cannot be returned.
3. What happens if I receive the wrong item?
If you have received the wrong item, please include clear pictures of the item and its packaging. We will process your claim and you will be contacted as soon as possible regarding the exchange or return.
4. When will I receive the refund? Where is the refund going?
After we receive your return, we will email you within 2 days confirming the refund. Refunds will be returned to your original payment account.

1. When will the item be shipped?
Generally, we arrange shipping within 14 business days after your order is received.
2. When will I receive the item?
We offer a wide range of shipping options that vary in processing and delivery times.
3. What shipping options do you offer?
EMS, 4PX. We have a wide selection of shipping options with different delivery times.
4. Can I track my order?
Yes. Once your order has shipped, you will receive a tracking code.